Frequently Asked Questions

What are the types of organizations that will receive the donations?

Frontline organizations such as hospitals, fire, police, and military organizations within the contiguous 48 states.

May I choose where the product donation is sent?

We will give product to frontline organizations such as hospitals, fire, police, and military organizations; however, you cannot choose the exact organization. You can fill out a product donation request form by going to 5-hourcares.com

May I request a donation for my local organization?

Yes, go to 5-hourcares.com and look for the Donation Request link at the bottom of the site. Go to the page and fill out the product donation request form for an organization. Required fields include a contact name and email address at the organization. Also, we get many requests, so we may not be able to honor all of them.

What if I buy 24 bottles somewhere else? Will my purchase be matched with a donation?

5-hourcares.com program is only for 24-bottle Care Packs purchased from the 5hourcares.com website.

What if I want a different flavor than the one featured in the pack?

The 5-hourcares.com site only sells three pre-selected flavor Care Packs. You are welcome to purchase another flavor from an online retailer or store, but we will only make a bottle donation match on purchases of 24-bottle Care Packs purchased from the 5hourcares.com website.