Customers may return product for any reason. The return must be made within 30 days of purchase. Please send us an email on our Contact Us page in order to begin the return process, or please call (888) 960-9495. Customers will be provided with a shipping label to return the product pack. Half of the product purchased or more must be present in order to obtain a refund. If less than half of the product purchased is returned, a refund will not be initiated. Customer must provide a receipt if purchase information is not present in our systems. Only one return is allowed per customer. Refunds will be issued after we have received the product.